About «Semarah Hotels» operation

Reservation

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SEMARAH HOTELS GROUP COMMITMENT TO HYGIENE AND SAFETY

 

STAFF WORKING ENVIRONMENT

Staff are provided with personal protective equipment: masks, gloves and hand sanitisers. Workplaces are regularly disinfected and staff to undergo regular temperature screening before shift.

 

GUEST SAFETY

Guests will have access to hand sanitisers in public areas. Protective screens are deployed at selected customer service touchpoints.

 

PHYSICAL DISTANCING

The number of guests will be limited in enclosed areas and the required distance indoors, including the restaurant, conference rooms, swimming pool and elevators. The floor marking will be used as a guide to the required distance.

 

ENHANCED HOUSEKEEPING

The frequency of disinfection and cleaning of hotel areas has been increased, for example in the swimming pool, gym, relax areas and elsewhere. It has developed stringent guidelines and have established an internal inspection.

 

ROOMS

Elevated cleaning protocols with increased sanitisation of high-touch areas such as door handles, kitchen cabinet, wardrobe, TV remote controls and light switches.

 

FOOD

Improved food safety standards and protocols for food reception, processing and table service.

In order to follow the queues and the flow of guests, the restaurant may have an extended breakfast time or individual guests may be offered a specific breakfast period. Non-contact room service is also provided.

 

 

The safety and comfort of our guests, colleagues and partners has always been Semarah Hotels priority. We will continue to follow the changes of the situation in the country and the recommendations, adapting them to the security measures in our hotels.

+371 66119339 | reservations@semarahhotels.com

 

«Semarah Hotels» team

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